TERMS AND CONDITIONS

Welcome to Wise By Nature inc. website, a Canadian Company incorporated under the Business Corporation Act QLR c S-31.1. Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

ORDERS, EXCHANGE RATES, TAXES, AND PAYMENT OPTIONS

Any order, to be valid, needs to be accompanied by a valid payment of the total sum of the value of the Product and shall be made by a method of payment acceptable to the Company, whether such order is made online on the Company’s website, by phone or in person.

Wise By Nature inc. reserves its rights to cancel the order at its sole discretion by reimbursing the sums paid by the Client. The Company shall not otherwise be liable to the Client for cancellation of such orders.

When you place your first order with our Subscribe and Save service, we will save your credit card information for use on all future billings. Any automatic billing and/or charges, as per the membership rules described upon sign-up, will be automatically applied to your saved credit card unless you notify us in advance by emailing us at info@wisebynature.com. We accept Visa and Mastercard as forms of payment. If your payment method reaches its expiration date and you do not edit your credit card information or cancel your account, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your account should you wish to discontinue your membership with us.

Canadian buyers will be charged in Canadian dollars and United States buyers will be charged in US dollars.

All items purchased from the Company are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

At Wise By Nature inc. our best efforts are put towards maintaining an updated inventory. Should an item be out of stock, you will be notified promptly and given the choice between receiving a refund for the item or the option to wait for the item to be restocked and sent at a later date.

Customers accept to pay for goods and services purchased through the Wise By Nature inc. website and recognize that buying goods or services online is equivalent to purchases made in a physical store.

Wise By Nature inc. reserves the right to change its prices at any time during the subscription period. In this case, Wise By Nature inc.  will publish, prior to the price change, notices on its website or through any other mode that Wise By Nature inc.  in order to inform you of the changes

 

CANCELLATION POLICY

Your subscription will automatically renew until you cancel. You may cancel in your account settings or by emailing us at info@wisebynature.com. You may cancel at anytime.

If you choose to cancel your service, you must notify the Company at least 3 days before your next billing date.

In the event you cancel your Subscription, please note that we may still send you promotional communications about Wise By Nature inc., unless you opt out of receiving those communications by following the unsubscribe instructions provided. Please note that all sales are final and non-refundable! 

RETURNS AND RFEFUNDS POLICY 

We provide a 14-day full money back guarantee on all unopened products. Our Returns and Refunds Policy forms part of, and must be read in conjunction with our Terms and Conditions. We reserve the right to change this Returns and Refunds Policy at any time. We promise to refund any unopened items that you are not completely happy with, within 14 days of receipt. Payment will be credited to your original method of payment and you will be notified by email when your refund has been processed. Any returns after 14 days will not be refunded.  The customer is responsible for paying postage. We are not obliged to issue refunds for any opened products. *Refunds will be issued to the full value of the product (excluding postage). 

SHIPPING

Once received at our warehouse Our team processes orders within 24-48 hours and are processed during business days (Monday to Friday) with the exception of public holidays. During holiday periods, such as Christmas, we may experience a higher than normal volume and processing times may take longer.

HEALTH DISCLAIMER NOTIFICATION

The information contained in this website, Wise By Nature Inc. and/or its subsidiaries, has not been evaluated by Health Canada or the FDA in the U.S.A. The information on this website is not intended for diagnosing, treating, curing, or preventing diseases of any kind. The information on this website should not be used as a therapeutic measure or replace the advice of a health care professional . The information presented above, or the information received via phone or email, should not be construed as practice of medicine. Wise By Nature Inc. is not responsible for the abuse and/or misuse of any product sold due to a consumer using this website. Wise By Nature Inc. is also not responsible for any problems or difficulties that may arise due to the use of consumer products sold by Wise By Nature Inc. Customers of this website, previous and future, who do not consult with a health care professional prior to the purchase and use of any product, assume all risks and consequences.

COPYRIGHT

The entire contents of this website including text, but not limited to text, including graphics and codes are copyrighted as a collective work under Canadian Law and other copyright laws, and is the property of Wise By Nature Inc. The collective work includes any work that is licensed by Wise By Nature Inc.

Copyright 2017 WISE BY NATURE INC. ALL RIGHTS RESERVED.

Permission is granted to download or print portions of this website only for personal, non-commercial use or if the objective is to place an order with Wise By Nature Inc. or buy products from Wise By Nature Inc.. Any other use, including but not limited to reproduction, distribution, display or transmission of content on this site is strictly prohibited unless authorized by Wise By Nature Inc. You further agree not to change or delete any Industrial Property content of material downloaded from the website.

TRADEMARKS

All trademarks, service marks, and trade names Wise By Nature Inc. used in this website are registered trademarks or trademarks of Wise By Nature Inc.

DISCLAIMER OF WARRANTY

This website and the materials and products on this website are provided ''as is'' and without guarantee of any kind, express or implicit. In the broadest possible way permitted under applicable law, Wise By Nature Inc. disclaims all warranties, express or implied, including, but not limited to, all warranties implied of commercial value and physical form for a purpose and particular non-infringement. Wise By Nature Inc. does not represent you nor warrant that the functions contained in this website will be uninterrupted or without error, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components.

Wise By Nature Inc.. makes no warranty or representation regarding the use of the materials in this site in terms of their accuracy, adequacy, usefulness, timeliness, reliability, or otherwise. Some states do not allow limitations or exclusions on warranties, in these cases the above limitations may not not apply to you.

DISCLAIMER

Wise By Nature Inc.. will not be responsible for any harm or injury resulting from use or inability to use materials from this website or the preperation of the products, even if Wise By Nature Inc.. has been advised of the possibility of such damages. Applicable law may not allow the limitation of the exclusion of liability or damages fortituitously or consecutively, therefore the limitation or exclusion above may not apply to you. Customers who take advantage of the products offered on the online boutique Wise By Nature Inc..  but provided by other companies than Wise By Nature Inc. do so at their own risk and will not hold Wise By Nature Inc. responsible in any way including, but not limited to complications and/or other problems resulting from the use of those products.

TYPOGRAPHICAL ERRORS

In the event that Wise By Nature Inc.. erroneously lists a product at an incorrect price, Wise By Nature Inc. reserves the right to refuse or cancel all orders of the product listed at the incorrect price. Wise By Nature Inc. reserves the right to refuse or cancel such orders even if the order has been confirmed and charged to your credit card account. In the event that the order has already been charged to your credit card and your order is canceled, Wise By Nature Inc. is committed to reimbursing your credit card for the full value of the incorrect price.

LIMITATIONS

These terms and conditions apply to you when you access the website an/or complete the registration or buying process. These general terms and conditions, or any part thereof, can be terminated by Wise By Nature Inc.. without notice at any time, for any reason. The provisions relating to copyright, trademark, denial, limitation of liability, indemnification, and miscellaneous, shall survive any termination notification. Wise By Nature Inc. can notify you by email, provide a general notification on the website, or use any other reliable method to send a notification to the address you provided to Wise By Nature Inc.

 

VARIOUS

Use of this site shall be governed in all respects by the laws of the Province of Quebec, Canada, without regard to choice of law provisions and not by the U.N. Convention 1980 on Contracts for the International Sale of Goods. You agree that jurisdiction and venue of meeting in any legal proceedings directly or indirectly arising out of or about this website (including, but not limited to the purchase of Wise By Nature Inc. products) will be made in provincial or federal courts located in Montreal, Quebec. Any cause of action or claims related to the site (comprising, but not limited to the purchase of Wise By Nature Inc. products) should be commenced within one (1) year after the claim or cause of action has arisen.

The lack of Wise By Nature Inc. to emphasize or impose strict performance of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between parties nor commercial practises will act to modify any of these general terms and conditions. Wise By Nature Inc. can assign its rights and duties under this agreement to any party at any time without notice.

 

WEBSITE USE

Harassment in any manner or form on the website via email or blog, or using obscenities or abuse is strictly prohibited. You may not upload, distribute, or publish through the site any content that is defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or objectionable which may constitute or encourage an offense, violate rights in any way that can cause liability or violate any which law. You cannot upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or of any another organization.

 

SECURITY

Wise By Nature Inc..  works to protect your personal information during transactions using a secure system. Wise By Nature Inc. employees do not have access to your credit card information because they are encrypted the moment a transaction is completed. Only the company managing transactions with which Wise By Nature Inc.. is doing business receives this encrypted information. Other personal information collected by Wise By Nature Inc. is used to ship your order, to contact you in case of need, or to let you know about all the opportunities and proposed activities Wise By Nature Inc. Inc.  has to offer. You may, at any time, ask that your information is removed from our database.

 

DENIAL OF PARTICIPATION

Wise By Nature Inc. does not and can not review all communications and material posted or created by users who access the website and is in no way responsible for the content of these communications and the material. You acknowledge that by allowing yourself to view and distribute user-written content on this site, Wise By Nature Inc. simply acts as a passive conduit for such distribution and is not undertaking any obligation or liability for any content or activity on this site. However, Wise By Nature Inc. reserves the right to block or remove communications or material that it deems to be (a) abusive, diffamatory or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of copyright, trademark, or intellectual property rights, or (d) offensive and unacceptable to Wise By Nature Inc. according to its sole discretion.

 

INDEMNIFICATION

You agree to indemnify, defend, and hold Wise By Nature Inc. harmless and its officers, directors, employees, agents, investors, and suppliers (collectively the "Service Providers" ) against all losses, expenses, damages, and costs, including reasonable attorneys' fees resulting from any violation of these general terms and conditions or any activity related to your account (negligent or wrongful actions included) by you or any other person accessing the website using your Internet account.

 

THIRD PARTY

In order to provide added value to our users, Wise By Nature Inc. can affiliate itself to websites operated by third parties. However, even if the third party is Wise By Nature Inc. the latter has no control over these linked sites which have different private data collection methodes unrelated to Wise By Nature Inc. These linked websites are for your conveniance only and are therefore accessed at your own risk.